Your Questions, Illuminated.

Everything you need to know about our craft, process, and products. If you don't find your answer here, feel free to contact us.

General Questions

At Neon Luxe, we don't just make signs — we craft experiences. Each piece is handcrafted by skilled artisans using premium materials, eco-friendly processes, and the latest LED neon technology.

We specialize in modern LED neon signs, which offer the same vibrant glow as traditional glass neon but are safer, more energy-efficient, and far more durable.

Custom Signs

You can start by using our Build Your Neon tool or by reaching out to our design team. We'll work with you step by step — from font options to colors and sizing — until your vision is brought to life.

On average, custom orders take 2–4 weeks depending on complexity and size. We'll provide you with an estimated timeline once your design is approved.

Business & Events

Absolutely. From storefront logos to branded backdrops for trade shows, we specialize in helping businesses stand out.

Yes! We offer rental options for popular designs and custom packages for weddings, parties, and corporate events. Reach out to our team to explore event solutions.

Ordering & Delivery

Yes, we ship worldwide! Delivery times and shipping fees vary depending on your location.

Yes. Every Neon Luxe sign includes a 2-year warranty covering materials and workmanship.

Still have questions?

Our team is here to help you bring your vision to light.

Contact Us